This FAQ answers the most common questions customers might have.
Do you offer design work?
Yes we do offer full design services for all of our print products. Pricing starts at $25 for design work depending on the complexity and the final product required. Contact us for a quote on your design work for your printing needs.
Do you offer free delivery?
At this time we do not offer free shipping for any of our products.
Do you have order minimums?
Some products have minimum order quantities such as business cards (min. order 250) whereas other products such as t-shirts can be ordered without any minimum quantity.
Contact us and let us know which product you wish to order and we’ll provide a quote on the quantity you need. In some circumstances we can print fewer than the minimum order quantity however the unit cost will be higher so it is usually to your benefit to order the minimum quantity. We have minimum order quantities for some products due to the printing process. For example our business cards are printed on high volume offset printers, hundreds of thousands at a time and putting through a single card for example isn’t economical for you.
Do You offer a Warranty?
Yes. We Guarantee that the product you ordered is free of defects and is of the highest quality possible.
What’s your return policy?
Return any of our products within 14 days of purchase and we will reprint if it is our fault. No refunds given unless authorized by management.
Do you ship oversees and to P.O. boxes?
We’ll ship your package anywhere that can accept deliveries, except P.O. boxes.
Do you have customer service?
Of course! Our friendly and knowledgeable customer service reps are available to answer your questions from 10am to 6pm, Monday to Friday, except holidays.